Privacy Policy

At Maargazhi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Full name
• Contact number
• Email address
• Billing and shipping address
• Order details and purchase history
• Payment-related transaction information
• Any information you voluntarily provide through our contact forms, WhatsApp, or Instagram.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfil your orders.
• To arrange shipping and delivery.
• To communicate order confirmations, updates, and delivery information.
• To respond to your queries and provide customer support.
• To improve our website, products, and shopping experience.
• To prevent fraudulent transactions and maintain website security.
• To send promotional updates and offers, where applicable.

3. Payment Information

Payments made through our website are processed using third-party payment gateways.

Maargazhi does not directly store your complete debit card, credit card, or banking passwords. Payment information is handled securely by the respective payment service providers according to their privacy and security practices.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers to fulfil your orders and operate our website, including:

• Courier and delivery partners for shipping your orders.
• Payment gateway providers for processing transactions.
• Website hosting and technical service providers.
• Other service providers where necessary to operate our business.

These parties may access only the information required to perform their respective services.

5. Cookies & Website Usage

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember your shopping cart.
• Maintain your shopping preferences.
• Improve website functionality.
• Understand website traffic and visitor behaviour.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You may contact us to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to applicable legal and business requirements.
• Withdraw consent for promotional communications.

We may retain certain information where necessary to fulfil legal, accounting, tax, or business obligations.

8. Third-Party Links

Our website may contain links to third-party websites, including payment gateways and social media platforms.

Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before sharing your information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

Maargazhi reserves the right to update or modify this Privacy Policy whenever necessary.

Any changes will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Phone/WhatsApp: +91 97907 38541

We appreciate your trust in Maargazhi and thank you for shopping with us.