At Maargazhi, we carefully prepare every order to ensure the best quality and experience for our customers. Since most of our products are made to order, we follow a strict cancellation and refund policy.
1. Order Cancellation
Once an order is placed and confirmed, it cannot be cancelled.
As most of our products are made to order, we begin processing your order after confirmation. Therefore, cancellation requests will not be accepted once the order has been placed.
2. No Refund Policy
We follow a strict No Refund Policy. Payments made for confirmed orders are non-refundable.
We request customers to carefully review their product details, size, colour, and other specifications before completing their purchase.
3. Exceptions
Exchanges may be considered only under the following circumstances:
- The product has a genuine manufacturing defect.
- The customer has received an incorrect product.
All such requests are subject to verification and approval by our team, as per our Return & Exchange Policy.
4. Discounted Products
Products purchased at discounted or sale prices are not eligible for cancellation, return, exchange, or refund.
5. Important Information
- Please check the size chart before placing your order.
- Slight colour variations may occur due to lighting and screen settings.
- Minor irregularities in weaves are natural characteristics of the fabric and are not considered defects.
- We recommend following the product’s wash and care instructions.
6. Contact Us
For any queries regarding cancellations, refunds, or orders, please contact us:
Phone/WhatsApp: +91 97907 38541
Thank you for understanding and supporting Maargazhi.