Terms & conditions

Welcome to Maargazhi! These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with the terms outlined below.

Please read these terms carefully before using our website.

1. General Information

Maargazhi is an online clothing store offering thoughtfully curated fashion products.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be effective once published on this page.

2. Product Information

We make every effort to display our products, colours, descriptions, and details as accurately as possible.
Slight colour variations may occur due to photography, lighting, and individual screen settings.
Minor irregularities in weaves are natural characteristics of the fabric and cannot be considered manufacturing defects.
We cannot guarantee colour fastness for our products.
Customers are advised to follow the recommended wash and care instructions.

3. Orders & Payments

Customers can place orders directly through our website.
All orders are subject to confirmation and availability.
Most of our products are made to order to minimise wastage.
Full payment must be completed through the available payment options before an order is processed.
We currently do not offer product customisation.
Please ensure that all information provided during checkout is accurate and complete.

4. Pricing & Offers

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.
Prices are subject to change without prior notice.
Promotional offers and discounts are valid only for the specified period and conditions.
Products purchased at discounted or sale prices are not eligible for exchange, return, or refund.

5. Shipping & Delivery

Made-to-order products will generally be dispatched within 10–15 business days from order confirmation.
Readily available products may be dispatched within 1–3 business days.
Domestic orders are generally delivered within 1–3 days after dispatch.
International orders are generally delivered within 7–10 days after dispatch.
Standard domestic shipping charges of ₹100 apply across India.
International shipping charges depend on the destination, parcel weight, and volume.
Customers are responsible for applicable customs duties and local taxes on international shipments.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.

Please refer to our Shipping & Delivery Policy for complete details.

6. Cancellation Policy

Once an order is placed and confirmed, it cannot be cancelled.

Since most of our products are made to order, processing begins after confirmation.

Please refer to our Cancellation & Refund Policy for further information.

7. Return, Exchange & Refund Policy

Maargazhi follows a strict No Return and No Refund Policy.

Exchanges are considered only in the following circumstances:

The product has a genuine manufacturing defect.
The customer has received an incorrect product.

All exchange requests are subject to verification and approval by our team.

Products purchased at discounted or sale prices are not eligible for exchange, return, or refund.

Please refer to our Return & Exchange Policy for complete details.

8. Size & Fit

Customers are requested to carefully review the size chart provided on the product page before placing an order.

If you are unsure about your size, please contact us through WhatsApp or Instagram for assistance before making a purchase.

Maargazhi will not be responsible for size-related issues arising from incorrect size selection.

9. Intellectual Property

All content available on this website, including product images, photographs, text, logos, graphics, and designs, belongs to Maargazhi or is used with appropriate authorisation.

Unauthorised copying, reproduction, distribution, or commercial use of any website content is prohibited without prior written permission.

10. User Responsibilities

By using our website, you agree:

To provide accurate and complete information while placing orders.
Not to misuse or attempt to disrupt the website.
Not to engage in fraudulent activities or unauthorised transactions.
Not to use our website for any unlawful purpose.
To respect the intellectual property rights of Maargazhi.

11. Third-Party Services & Links

Our website may contain links to third-party platforms, including payment gateways, courier services, and social media websites.

Maargazhi is not responsible for the content, policies, or practices of these external platforms.

Your use of third-party services is subject to their respective terms and conditions.

12. Limitation of Liability

Maargazhi shall not be held responsible for indirect or incidental losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

We make reasonable efforts to ensure the accuracy of website information but do not guarantee that the website will always be uninterrupted or error-free.

Nothing in these terms excludes any rights or remedies that cannot legally be excluded under applicable law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the use of our website or purchases made through it shall be subject to the jurisdiction of the competent courts in India.

15. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Phone/WhatsApp: +91 97907 38541

Thank you for choosing Maargazhi. We appreciate your trust and support!